Post by moderator1 on Nov 27, 2014 13:04:12 GMT
We seem to have an answer to the problem that jonboy, and perhaps others, have found with iPads in not being able to see polls when logged in. After an extensive series of conversations with the Proboards Support Desk they reported as follows:
"...I think I see the issue. I just did a couple of tests with the iPad here at the office and see that the polls disappear when private browsing is enabled in Safari on iOS, but they'll appear if private browsing is disabled. Assuming the member that's bringing this to your attention is using private browsing, have them disable that and the polls should appear.
A similar issue was reported about the private browsing function with the Safari browser on Macs yesterday, so I'll add this to that ticket with our developers so that it can be corrected"
They've also confirmed that the Tapatalk app for mobiles does not display polls, as many users have found, although they can be viewed by logging on to the internet in desktop mode, although at greatly reduced size.
"...I think I see the issue. I just did a couple of tests with the iPad here at the office and see that the polls disappear when private browsing is enabled in Safari on iOS, but they'll appear if private browsing is disabled. Assuming the member that's bringing this to your attention is using private browsing, have them disable that and the polls should appear.
A similar issue was reported about the private browsing function with the Safari browser on Macs yesterday, so I'll add this to that ticket with our developers so that it can be corrected"
They've also confirmed that the Tapatalk app for mobiles does not display polls, as many users have found, although they can be viewed by logging on to the internet in desktop mode, although at greatly reduced size.